Privacy Policy

Effective date: October 22, 2025

Ademark Products, Inc. ("Abbey & Sullivan," "we," "us," or "our") respects your privacy. This Privacy Policy explains how we collect, use, disclose, and protect your information when you visit our websites, shop in our online store, interact with our emails/SMS, or otherwise engage with our services (collectively, the "Services").

Plain‑English summary: we collect the information needed to process orders, support your account, improve our products, and—if you opt in—send marketing. We do not sell personal information for money. We may "share" data for advertising/analytics. You can opt out at any time.

1) Scope & Who this applies to

This Policy applies to personal information about U.S. consumers collected by Abbey & Sullivan through the Services. It does not cover information processed by third parties on their own behalf (for example, marketplaces like Amazon/Walmart when you buy there) or information collected in a purely business‑to‑business context when you are acting on behalf of a company (except where state law provides otherwise).

2) What we collect

We collect the following categories of personal information (examples are illustrative and may vary):

  • Identifiers: name, postal address, email address, telephone number, IP address, device identifiers.

  • Commercial information: products viewed, cart and order details, payment method tokens (handled by payment processors), loyalty or discount participation.

  • Internet/technical data: browsing activity on our site, cookie IDs, referring/exit pages, approximate location derived from IP, device and browser type.

  • Inferences and preferences: scent families you browse, favorites, marketing segment membership.

  • User content & communications: product reviews, photos you upload, messages to customer support.

  • Sensitive information: We do not intentionally collect government IDs, precise geolocation, or biometric templates. We may process account credentials (hashed/obscured) and payment card tokens via PCI‑compliant processors.

Sources. We collect information directly from you (checkout, forms), automatically (cookies, pixels, SDKs), and from service providers/partners (e.g., shipping, payments, analytics, reviews, marketing, and affiliate platforms).

3) How we use information (purposes)

  • Fulfill and deliver orders; process payments; provide invoices and receipts.

  • Customer service, returns, and warranty support.

  • Personalize your experience (e.g., remember cart, recommend scents).

  • Marketing and promotions (email/SMS/ads) with your consent or as permitted by law.

  • Analytics, debugging, fraud prevention, and security monitoring.

  • Legal compliance, recordkeeping, and to enforce our Terms.

4) Cookies, analytics, and targeted advertising

We use cookies and similar technologies to operate the site and understand performance. We may work with advertising and analytics partners (for example, those that help measure visits or show ads for our products on other sites). You can manage cookies in your browser and via our Privacy Choices tools (see Section 8).

Global Privacy Control (GPC) & universal signals. Where required by law, we honor browser or device‑level opt‑out signals (e.g., Global Privacy Control) as a request to opt out of targeted advertising or sale/share of personal information. See Section 8 for how to exercise choices and state‑specific rights.

5) How we disclose information

We disclose personal information to:

  • Service providers / processors who perform services for us (hosting, payment processing, order fulfillment and shipping, analytics, customer reviews, marketing and SMS, anti‑fraud). They may access personal information only to provide services under contract.

  • Advertising/analytics partners for measurement and interest‑based advertising. This may be considered a “sale” or “share” under some state laws.

  • Affiliates and business transfers (e.g., corporate transactions).

  • Legal and safety: to comply with law, respond to lawful requests, or protect rights, security, or property.

We do not sell personal information for money. We may “share” or “sell” (as those terms are defined under certain state laws) identifiers and internet/technical information for cross‑context behavioral advertising and analytics unless you opt out.

6) Retention

We keep personal information only as long as reasonably necessary for the purposes above—typically: orders and accounting records (7 years); customer service records (2–3 years after last interaction); marketing preferences until you opt out or your account is inactive for a defined period; cookies per their expiry. We will also retain information as needed to comply with legal obligations and resolve disputes.

7) Security

We use administrative, technical, and physical safeguards designed to protect personal information. No method of transmission or storage is 100% secure. If we experience a security incident affecting your information, we will notify you where required by law.

8) Your choices & controls

  • Email marketing: click “unsubscribe” in any message or contact us.

  • SMS marketing: reply STOP to opt out; reply HELP for help. Message/data rates may apply.

  • Cookies/ads: adjust your browser settings, use our site’s Privacy Choices (cookie banner or footer link), and/or enable Global Privacy Control.

  • Do Not Sell/Share: use the “Do Not Sell or Share My Personal Information” link (where available) or contact us as described below.

9) U.S. state privacy rights

Depending on where you live, you may have the rights to access/know, correct, delete, opt out of sale/share/targeted advertising, opt out of profiling (in certain contexts), and portability. You also have the right not to be discriminated against for exercising your rights.

How to submit a request:

We will verify your request (e.g., by confirming access to your email or asking for order details). You may use an authorized agent; we may require proof of authorization and verification of your identity. If we deny your request, you may appeal by emailing appeal@abbeysullivan.com with “Privacy Appeal” in the subject; we will explain our decision and how you can contact your state Attorney General.

California (CCPA/CPRA). California residents have the rights described above, including the right to know categories of personal information we collect, sources, purposes, and disclosures; the right to opt out of sale/share and to limit use/disclosure of sensitive personal information (if used beyond permitted purposes). We honor Global Privacy Control signals as an opt‑out. We do not knowingly sell or share the personal information of consumers under 16 years of age.

Colorado, Connecticut, Virginia, Oregon, Texas, Utah, Montana, Delaware, Iowa, Indiana, Tennessee, Florida, New Jersey, New Hampshire, Minnesota, Nebraska and other states with comprehensive privacy laws provide similar rights (scope and definitions vary). Where those laws apply to our operations, we offer comparable rights, including the ability to opt out of targeted advertising and certain profiling.

Nevada. Nevada residents may submit a request directing us not to sell certain personal information under Nevada law by emailing privacy@abbeysullivan.com.

10) Notice at Collection (California)

We collect the categories of personal information listed in Section 2 for the purposes described in Section 3. We retain information as described in Section 6. We disclose categories of personal information to the categories of recipients listed in Section 5. We do not collect or process sensitive personal information for the purpose of inferring characteristics about you.

11) Notice of Financial Incentive (California)

From time to time, we may offer discounts (e.g., welcome code, SMS/email sign‑ups) or loyalty benefits in exchange for your personal information (such as email address, phone number, purchase history, or preferences). Participation is voluntary; you may withdraw at any time by unsubscribing or contacting us. We reasonably estimate the value of your data based on the expense of providing the incentive and expected revenue from the relationship. The material terms of each program are disclosed at sign‑up.

12) Children’s privacy

Our Services are intended for a general audience and are not directed to children under 13. We do not knowingly collect personal information from children under 13. If you believe a child has provided personal information to us, please contact us and we will delete it.

13) Third‑party links & marketplaces

The Services may link to third‑party websites (e.g., Instagram, TikTok, YouTube, Amazon, Walmart). This Policy does not apply to those websites or to your purchases made directly in those marketplaces.

14) Changes to this Policy

We may update this Policy from time to time. We will post the updated version with a new “Effective date.” Material changes will be highlighted or otherwise communicated as required by law.

15) Contact us

Mailing address for privacy inquiries:
10401 Greenbough Drive
Stafford, TX 77477

Email: privacy@abbeysullivan.com 

If you have accessibility needs, you may request this Policy in an alternative format.

State‑law category disclosures

Category of Personal Information Collected Disclosed for a Business Purpose Sold/Shared for Cross‑Context Behavioral Advertising
Identifiers (name, email, IP, device IDs, postal address, phone) Yes Service providers (fulfillment, payments, support); advertising/analytics May be shared (ads/analytics); not sold for money
Commercial Information (orders, products viewed) Yes Service providers; analytics May be shared (ads/analytics)
Internet/Technical (cookie IDs, usage, device data) Yes Service providers; analytics May be shared (ads/analytics)
Geolocation (approximate from IP) Yes Service providers; analytics May be shared (ads/analytics)
Inferences/preferences Yes Service providers; analytics May be shared (ads/analytics)
Sensitive Personal Information (account credentials, payment tokens) Limited Service providers (payments, security) No sale/share

We do not sell personal information for money. We may disclose or “share” certain online identifiers and usage data with advertising or analytics partners to provide and measure ads. You can opt out at any time using the tools in Section 8.

Additional notes for SMS (if you use text marketing)

By subscribing to Abbey & Sullivan SMS messages, you agree to receive recurring marketing texts at the mobile number used to subscribe. Consent is not a condition of purchase. Message and data rates may apply. Message frequency varies. Reply STOP to cancel and HELP for help. We share your phone number with our SMS provider solely to send messages and manage opt‑outs. See Sections 2, 3, 5, and 8 for details on collection, use, disclosure, and choices.